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Frequently Asked Questions

Why won't my swimming pool motor start?
Why do I have air in my pump basket & bubbles coming into the pool?
My pump will not prime. What is causing this?
Why does my motor hum but not turn on?
Why does my motor keep turning off after a short while?
Why is my pool pump/motor so noisy?
Why is the noise of my pool motor so loud in the house?
Why is there low water flow into my pool when the pump is running?

Why won't my swimming pool motor start?

  1. First check that all electrical switches and breakers are in the "on" position. If they are off, turn the switches on and try the motor again.
  2. If you have a pool timer, check that it is working.
  3. If 1 and 2 are not the problem then the next problem to check is a clogged impeller. To do this, turn off the power at the breaker, unscrew the pump basket lid and take out the pump basket. Carefully feel to see if there is any debris clogging the impeller. If you can feel debris you may need to dismantle the pump to clean or call a pool technician.
  4. Next, check the start capacitor on the motor.
  5. If none of the above solves the problem, then your motor will probably need replacing.

Why do I have air in my pump basket & bubbles coming into the pool?

  1. Normally this is caused by the water in the pool being too low. Check the water level in the pool.
  2. Pool motors can also pull air from the pump basket lid if the "o"ring is not lubricated sufficiently. Unscrew the lid , check for cracks and lubricate well.
  3. Check the skimmer weir(trap door). Occasionally they can get stuck and not allow any water into the skimmer.
  4. There could be a leak in the pool plumbing. Check all above ground pipes for leak's.

My pump will not prime. What is causing this?

This could be caused by all the reasons in the previous question but can also be caused by the pump being located higher than the water level in the pool or being located too far from the pool. To assist the pump, fill the pump basket housing with water before replacing the lid and re-starting the motor.

Why does my motor hum but not turn on?

This could be the impeller clogged with debris, the capacitor could be bad or it could have an electrical fault such as loose wiring or incorrect installation. (wired to 110v not 220v). Additionally, you could have a bad motor that needs replacing.

Why does my motor keep turning off after a short while?

If the motor runs for a short while then shuts itself off, then turns on again later, it may be overheating. Motors have a thermal overload switch which turns the motor off when they start to run hot.

Inadequate ventilation can cause overheating, so make sure that the air vents are unobstructed. Additionally, low voltage can also cause overheating, so if your motor has just been replaced then it may have undersized power wires or wired to the incorrect voltage. Very occasionally, if your power company is experiencing very high power usage, there may be a power drop in your area that reduces the voltage to your pump causing it to overheat.

If your motor is relatively old and continues to turn itself off, then it normally indicates that it needs replacing.

Why is my pool pump/motor so noisy?

If your pool pump has started to make more noise than normal, then it is probably time to replace it. The noise is normally caused by water seeping into the bearings through a worn or split seal. The bearings can be replaced but most reputable pool companies don't recommend this. Although it may save a few dollars in the short term, it is not cost effective doing it when there is no guarantee how long the motor will last once the job has been completed.

Why is the noise of my pool motor so loud in the house?

The pump's sounds can be reduced by reducing the vibrations between the pump base and the base or concrete pad it is sitting on. Any vibration absorbing material may reduce the noise when placed under the motors base. Do not use flammable materials as the area around a motor can get very hot.

The noise from your pool motor can occasionally sound loud inside the home if the pool motor concrete pad is attached or touching the wall of the house. A more permanent solution would be to install a variable speed motor which are extremely quiet in the lower settings.

Why is there low water flow into my pool when the pump is running?

This is normally caused by dirty or clogged filter but can also be caused by clogged impeller or something being caught in the plumbing (such as a pool toy).

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